XDP3W | Support










































































































Yes. The Qi2 charging pad includes built-in magnetic alignment, so MagSafe-enabled iPhones (iPhone 12 and newer) snap into place for a secure and efficient charge.
Qi2 is the next-generation wireless charging standard from the Wireless Power Consortium (WPC). It offers faster speeds (up to 15W), more efficient power transfer, and uses magnetic alignment (like MagSafe) to ensure your phone charges securely and reliably.
All Qi2 certified iPhones (iPhone 12 and newer) support magnetic alignment and up to 15W charging. Other Qi-compatible iPhones (iPhone 8 and newer) will also charge, but without magnetic snap or full 15W speeds. Any smartphone that is Qi2 certified is also compatible.
Supports fast charging for Apple Watch Ultra 2, Apple Watch Ultra, and Apple Watch Series 7 or later. Supports standard charging speeds for Apple Watch Series 6 or earlier.
AirPods pro 3, AirPods Pro 2, AirPods Pro with wireless charging case, AirPods 4 with ANC, AirPods 3rd gen with wireless charging case, and AirPods 2nd gen with wireless charging case are all supported. Other Qi-enabled earbuds from different brands will also charge.
Yes. The dock features built-in over-current, over-voltage, and temperature protection. Once your devices are fully charged, it automatically reduces power to prevent overcharging.
Yes, as long as your case is Qi2/MagSafe compatible and under 3–4mm thick. Metal cases, pop sockets, or non-MagSafe accessories may interfere with charging.
For best performance, use a 35W (or higher) USB-C PD power adapter. A lower wattage adapter may reduce charging speed or limit simultaneous charging.
No, as long as you’re using a recommended 35W or higher adapter. Each charging module delivers its full rated power simultaneously
When placed correctly, your device will show its charging indicator (battery icon or charging animation). When using the center charge area for AirPods or other Qi-compatible devices, a smart LED indicator will illuminate to indicate that your device is charging.
Some Apple Watch bands can cause the watch to rotate when unclasped. To reduce unwanted rotation, it’s recommended to clasp your watch band before charging.
It’s normal for devices to get warm during wireless charging, especially when using fast charging. The dock includes temperature regulation to keep your devices within safe limits.
The XGrid charging docks are purposefully weighted for stability and a premium feel.
| XGrid Docks | 2.09 lbs |
| XGrid Pads | 1.87 lbs |
Yes. The Qi2 pad uses magnetic alignment to securely attach Qi2/MagSafe-compatible devices, ensuring optimal charging efficiency and stability.
Yes. Your purchase comes with a 45W USB-C power adapter with a international swappable plug set, and a 2-Meter USB-C Cable are both included, giving you everything you need to charge right out of the box!
The dock operates silently. A subtle indicator light may show charging status, but it is designed to be soft and sleep-friendly.
This product has a 3 year warranty.
The serial number is engraved in the recessed area for the usb-c input port. See Locating the Serial Number on XGrid Docks
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Locating the Serial Number
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