GENPRO10X4 Support

Advanced Diagnostics.

GENPRO10X4

High Voltage

The battery voltage is too high for the selected charge mode. Check the battery and charge mode.

Bad Battery

There is a possible battery short or the battery will not hold a charge. Have the battery checked by a professional.

Reverse Polarity

Charger is connected to the battery in reverse. Reverse the connections.

Standby Mode

The charger is in standby mode or the battery voltage is too low for the charger to detect.

Advanced Charging.

GENPRO10X4

12V Mode

Used for 12V wet cell, gel, enhanced flooded, maintenance-free, & calcium batteries.

12V AGM Mode

Used for 12V AGM or maintenance free batteries.

12V Lithium Mode

Used for 12V lithium- ion batteries (including lithium iron phosphate). Only for batteries with Battery Management Systems (BMS).

12V Repair Mode

Used to repair old, idle, damaged, stratified, or sulfated batteries.

Force Mode

Used to charge batteries below 1V. All charge mode LED’s will flash and the selected mode will illuminate.

Charge Levels.

GENPRO10X4

25% Charged

Pulsing Red 25% - The battery is less than 25% charged.

50% Charged

Pulsing Red 50% - The battery is less than 50% charged.

75% Charged

Pulsing Orange - The battery is less than 75% charged.

100% Charged

Pulsing Green - Bulk Charge complete, optimizing battery for extended life.

Maintenance

Slow Pulsing Green - After the battery is fully charged, the charger will continue to provide ongoing maintenance and optimization until disconnected.

FAQ

GEN & GEPRO

Charging

What is the charging current of GEN & GENPRO?

GEN	5 Amp DC per Bank
GENPRO	10 Amps DC per Bank

What is the power consumption of GEN & GENPRO?

GEN	72 Watts (Max) per Bank
GENPRO	150 Watts (Max) per Bank

What battery voltages are GEN & GENPRO compatible with?

NOCO GEN & GENPRO chargers are compatible with 12V batteries, including all types of 12V lead-acid and lithium-ion batteries.

What are the charging times for GEN & GENPRO?

These are proximate charging times for a battery at 50% depth of discharge.

	GEN	GENPRO
20 Amp Hour Motorcycle Battery	3 hours	1.5 hours
40 Amp Hour Lawn Mower Battery	6 hours	3 hours
80 Amp Hour Full-Size Car Battery	12 hours	6 hours
100 Amp Hour Truck Battery	15 hour	6 hours
120 Amp Hour Diesel Truck Battery	18 hours	9 hours

GEN or GENPRO isn't detecting the battery, how do I force charging to start?

NOCO GEN & GENPRO are able to detect and charge dead batteries as low as 1-volt. For extremely dead batteries lower than 1-volt, manually turn on Force Mode to detect and charge batteries all the way down to zero volts.

How to use Force Mode on GeniusPRO

Which GEN or GENPRO charger is best for my battery?

Selecting the appropriate charger for your battery will depend on its Amp-Hour (Ah) capacity size. This is usually listed on the battery label at the 20-hour rate, for example: “100 AH @ 20HR”. Check your battery for its rated Amp-hour capacity.

GEN	Up to 120 Amp-Hours
GENPRO	Up to 230 Amp-Hours

Can I run a load on the battery while charging?

It is not recommended to run a load on the batteries while they are being charged.

Charge Modes

How do I change modes on GEN & GENPRO?

When plugged into AC power for the first time NOCO GEN & GENPRO will start out in Standby Mode. Press the Mode Button to switch between modes.

How to Change Modes on GEN & GENPRO Chargers

How do I use Force Mode on GEN & GENPRO?

NOCO GEN & GENPRO is able to detect and charge dead batteries as low as 1-volt. For extremely dead batteries lower than 1-volt, manually turn on Force Mode to detect and charge batteries all the way down to zero volts. Follow the link below to learn how to use Force Mode on GEN & GENPRO.

How do I use Force Mode on GEN & GENPRO

What is Repair Mode on GEN & GENPRO?

Repair Mode is an advanced battery recovery mode for repairing and storing, old, idle, damaged, stratified or sulfated batteries. Not all batteries can be recovered. Batteries tend to become damaged if kept at a low charge and/or never given the opportunity to receive a full charge. The most common battery problems are battery sulfation and stratification. Both battery sulfation and stratification will artificially raise the open circuit voltage of the battery, causing the battery to appear fully charged, while providing low capacity. Use 12V Repair in attempt to reverse these problems. For optimal results, take the 12-volt battery through a full charge cycle, bringing the battery to full charge, before using this mode. 12V Repair can take up to four (4) hours to complete the recovery process and will return to Standby when completed.

Using Repair Mode on GEN & GENPRO

CAUTION: USE THIS MODE WITH CARE. THIS MODE IS FOR 12-VOLT LEAD-ACID BATTERIES ONLY. THIS MODE USES A HIGH CHARGING VOLTAGE AND MAY CAUSE SOME WATER LOSS IN WET (FLOODED) CELL BATTERIES. BE ADVISED, SOME BATTERIES AND ELECTRONICS MAY BE SENSITIVE TO HIGH CHARGING VOLTAGES. TO MINIMIZE RISKS TO ELECTRONICS, DISCONNECT THE BATTERY BEFORE USING THIS MODE.

LEDs

The green LED is flashing, is charging done?

When GeniusPRO has a slowly pulsating green LED it means the charger is in Maintenance Mode. After the battery is fully charged, the charger will continue to provide ongoing maintenance and optimization until disconnected.

Click here to learn more about the Charge LEDs on GeniusPRO25.

Click here to learn more about the Charge LEDs on GeniusPRO50.

What does the Overvoltage Error LED mean?

If the Overvoltage LED is illuminated, this means the battery's voltage is too high for the charge mode that is selected. For example, if you have a 12V battery and have selected a 6V charging mode selected.

All the Error LEDs are flashing. What is wrong?

If the Overvoltage, Bad Battery, and Standby LEDs are flashing together, either the charger's internal temperature is too hot, or the ambient temperature is too cold for operation. If the charger's internal temperature is too hot, the charger will stop displaying the error and resume function after the charger cools down. If the ambient temperature is too cold, the charger will resume function when the ambient temperature rises.

What does it mean when GEN & GENPRO is flashing a charge LED and Standby Mode?

If a charge LED and Standby mode are flashing this means Genius is in Force Mode. After 5 minutes, the charger will return to the normal charge mode operating and low voltage detection will be reactivated.

When in Force Mode all safety features will be disabled.

How to use Force Mode on GEN & GENPRO

Specifications

How much do GEN & GENPRO weigh?

GEN5X1	2.95 lbs (1.3kg)
GEN5X2	4.17 lbs (1.9kg)
GEN5X3	6.1 lbs (2.7kg)
GENPRO10X1	5.33 lbs (2.42kg)
GENPRO10X2	8.74 lbs (3.96kg)
GENPRO10X3	13.43 lbs (6.2kg)
GENPRO10X4	16.98 lbs (7.71kg)

What type of fuse do GEN & GENPRO chargers use?

GEN & GENPRO uses a Mini® Blade fuse which can be purchased at hardware or automotive stores.

GEN	7.5 AMP MINI ® Blade Fuse
GENPRO	15 AMP MINI® Blade Fuse

How long is the warranty on GEN & GENPRO?

The warranty is 3 years from the proof of purchase or manufacture date (based on serial number).

Where can I find the serial number on GEN & GENPRO?

All NOCO GEN & GENPRO Chargers are marked with a unique serial identification number, usually found stamped on the side or edge of the unit. Click the link below to find the serial number location on each model.

Locating the Serial Number on GEN & GENPRO

What is the IP rating of GEN & GENPRO?

GEN	IP68
GENPRO	IP68

Troubleshooting

Where can I obtain the user manual for GEN & GENPRO?

GEN5X1, GEN5X2, GEN5X3	User Guide
GENPRO10X1, GENPRO10X2, GENPRO10X3, GENPRO10X4	User Guide

My GEN or GENPRO charger is stuck in Standby Mode.

If the Standby LED is illuminated it means that GEN or GENPRO is in Standby Mode and it is not recognizing that it is connected to a battery. This can happen when there is no battery connected to the charger, if the voltage on the battery is lower than the recognition threshold (1V), if the connection to the battery is faulty, or if the inline fuse is faulty or loose in the fuse housing.

How to use Force Mode on GEN & GENPRO

What does the Bad Battery Error LED mean?

If the Bad Battery Error LED is illuminated, this means that the battery is not holding a charge, or there may be a short in the battery. We recommend taking the battery into a local battery shop for a thorough evaluation of its health and status.

Does NOCO make a protective case for GEN & GENPRO?

Unfortunately NOCO does not manufacture any protective cases for the GEN & GENPRO chargers at this time.

VIDEOS

Understanding Advanced Diagnostics on NOCO GEN & GENPRO

Understanding the Advanced Diagnostics on your NOCO Gen and GenPro Smart Battery Charger.

How To Understand Charge LEDs

Understanding the Charge LEDs on your NOCO Genius GEN and GENPRO Smart Battery Charger

How to Change Charging Modes on NOCO GEN & GENPRO

How to Change Charging Modes on your NOCO Genius GEN and GENPRO Smart Battery Charger.

How to use Force Mode on NOCO GEN & GENPRO

How to use Force Mode on your NOCO Genius GEN and GENPRO Smart Battery Charger.

Install Your GENPRO Charger With

GCP Power Ports.

NOCO Genius GENPRO On-Board Battery Chargers are compatible with GCP Power Ports. GCP AC Ports offer flexibility and easy installation to power engine block heaters, battery chargers, and much more. Quickly plug-n-play with any extension cord and zero cable modifications or hard wiring.